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1. Information We Collect

We collect information you voluntarily provide to us when you register for membership, create a member profile, participate in member forums, make a payment, or otherwise interact with the Site. This information may include:

• Identity & contact information - your name, email address, phone number, mailing address, and professional title.
• Professional credentials - your professional discipline, licensure, certifications, NPI number, employer or practice name, and years of experience.
• Payment & billing information - credit or debit card details, billing address, and transaction history. Payment card data is processed directly by our third-party payment processor and is not stored on our servers.
• Member-generated content - profile information, forum posts, comments, and other content you submit through the member portal.
• Usage & analytics data - pages visited, time spent on pages, links clicked, browser type, device type, IP address, and other technical information collected automatically when you use the Site.

We collect usage data through cookies and similar tracking technologies. Please see Section 5 (Cookies) for more information.

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2. How We Use Your Information

We use the information we collect to:

• Process your membership registration and payments
• Provide access to the member portal, forums, and other member benefits
• Communicate with you about your membership, events, and NSAP news and updates
• Send you our newsletter and other communications (you may opt out at any time)
• Improve the Site and our services through analytics
• Enforce our Terms of Use and other policies
• Comply with applicable legal obligations

We will not use your information for purposes materially different from those described in this Privacy Policy without your consent.

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3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Payment processors - we use third-party payment processors to handle membership dues and other transactions. These processors receive only the information necessary to complete your transaction and are bound by their own privacy and security policies.
• Email and marketing platforms - we use third-party email service providers to send membership communications and newsletters. These providers process your contact information on our behalf and are prohibited from using it for their own marketing purposes.
• Analytics providers - we use tools such as Google Analytics to understand how our Site is used. These providers may collect usage data through cookies and similar technologies. You can opt out of Google Analytics by visiting tools.google.com/dlpage/gaoptout.
• Legal requirements - we may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government inquiry.
• Business transfers - in the event of a merger, acquisition, dissolution, or transfer of assets, your information may be transferred to the successor organization. We will notify you of any such change via the Site.

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4. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If we become aware of a security breach that affects your personal information, we will notify you in accordance with applicable California law.

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5. Cookies and Tracking Technologies

We and our third-party partners use cookies and similar tracking technologies to operate the Site and understand how it is used. These technologies fall into the following categories:

• Site operations - cookies necessary to enable core functionality such as member login and session management.
• Analytics - cookies that allow us to understand how visitors use the Site so we can improve it.
• Marketing - cookies that help us understand the effectiveness of our communications.

Most browsers allow you to control or disable cookies through their settings. Please note that disabling certain cookies may affect the functionality of the Site, including your ability to log in to the member portal.

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6. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect, use, disclose, and sell about you
• Request deletion of your personal information, subject to certain exceptions
• Correct inaccurate personal information we hold about you
• Opt out of the sale or sharing of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at [email protected]. We will respond to verifiable requests within 45 days as required by law.

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7. Data Retention

We retain your personal information for as long as your membership is active and for a reasonable period thereafter to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it in a secure manner.

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8. Children's Privacy

The Site is intended solely for use by licensed and credentialed autism care professionals who are at least 18 years of age. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly.

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9. Geographic Scope

The Site is intended for use by residents of the United States. Our data collection and privacy practices are designed to comply with applicable U.S. law, including California law. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

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10. Stock Photography Disclaimer

Some photographs displayed on this Site feature stock photography models who are not members, clients, or affiliates of NSAP. These images are used for illustrative purposes only under license from third-party stock photography providers. The individuals shown in stock photographs do not personally endorse NSAP or any of its programs, services, or positions.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

National Society of Autism Professionals (NSAP)
[email protected]